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 FAQs

  • IDK Agency specializes in high-end AI product photography and elevated brand visuals for ecommerce, fashion, accessories, beauty, and lifestyle brands. We combine creative direction, product accuracy, and AI-powered scene design to deliver campaign-quality images without the cost of traditional photo shoots.

  • Once you book a package, you’ll receive a brand intake form to upload your product photos, brand assets, and visual references. We use this information to develop your concept, create test scenes, generate proofs, refine the visuals, and deliver final AI-generated product images tailored to your brand.
     This process is built to ensure accuracy, consistency, and high-end visual storytelling.

  • • Clear product photos (taken by you or your team)
     • Brand assets (logo, colors, fonts, style guide)
     • Usage needs (website, social, email marketing, ads, print)
     • Any inspiration or moodboard references

    Your project starts once your assets and deposit are received. This keeps timelines accurate and predictable.

  • Yes! Exact product matching is a core part of our service. We ensure your AI-generated images accurately represent:
     • color
     • shape
     • material
     • texture
     • stitching
     • hardware
     • branding elements

    We do not deliver unrealistic AI images that misrepresent your product. Accuracy is essential for e-commerce trust, conversions, and brand identity.

  • Your final files can be used across:
     • Shopify and ecommerce websites
     • Homepage hero banners
     • Product pages
     • Social media (Instagram, TikTok, Facebook, Pinterest)
     • Email marketing (Klaviyo, Mailchimp, etc.)
     • Paid ads
     • Print materials and packaging
     • Editorial features

    We format your images specifically for the platforms you request.

  • CORE: 3-7 business days
     ELEVATE: 5–10 business days
     SIGNATURE: 8–12 business days
     HAUTE: 12–14 business days

    These timelines cover creative direction, scene building, proof rounds, and final delivery.
     Delays in feedback or missing assets may extend the timeline.

  • Proof rounds allow you to request adjustments to:
     • lighting
     • scene styling
     • product positioning
     • color accuracy
     • background
     • creative direction

    Proof rounds per package:
     • CORE: 1
     • ELEVATE: 2
     • SIGNATURE: 2–3
     • HAUTE: 4–5

    Additional refinements can be added for a fee.

  • We use a hybrid creative approach:
     • AI for scene design + storytelling
     • Manual refinement for accuracy + polish
     • Precision editing when needed

    This ensures your visuals feel premium, intentional, and authentic — not “AI-generated.”

  • Yes, once delivered, you receive full usage rights for marketing, web, social, email, and print.


    (Commercial resale or licensing to third parties is not permitted unless approved.)

  • Yes! We offer monthly retainers for brands needing consistent content across website, social media, email marketing, and product launches.

    Retainers are available in CORE, ELEVATE, and SIGNATURE tiers.

  • Brands choose IDK Agency because it allows them to:
     • Produce high-end visuals at a fraction of the cost
     • Create unlimited scenes without renting locations or props
     • Update their website and content quickly
     • Maintain visual consistency across every channel
     • Launch collections without needing physical sets or studios
     • Get agency-level creative direction without agency-level budgets

    AI visual production is scalable, predictable, and created to elevate your brand identity.

  • We specialize in brands that care deeply about aesthetics and storytelling, especially:
     • Fashion
     • Accessories (bags, jewelry, footwear)
     • Beauty & skincare
     • Wellness & lifestyle products
     • Premium ecommerce brands
     • Emerging designers
     • Boutique brands
     • High-end small businesses

    If high-quality visuals matter to your brand, we’re a match.

  • Submit a project request through the contact form, choose your package, upload your materials, and we’ll begin building your visual direction.

    Your project officially starts once the deposit and all brand assets are received.